At AlMourgan Medical Supplies, we are committed to ensuring customer satisfaction by offering a transparent and fair exchange and refund policy. If you have purchased an item that you no longer need, you may return or exchange it within 7 days of purchase, provided that the product is unopened, remains in its original condition, and is accompanied by the original receipt.

Please note that all returns must be assessed before processing to ensure they meet our return criteria. Additionally, cash refunds are not available for purchases made via credit or debit cards. Instead, refunds will be processed through the original payment method or provided as store credit, where applicable.

For any inquiries or assistance with returns, please feel free to contact our customer support team.